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Senior Principal, Commercial Effectiveness, Symphony Healthcare Solutions

Karin Hayes

In her current role, Ms. Hayes work’s with some of the industry’s largest clients to support them in understanding unmet medical needs and commercial opportunities, improve sales and marketing practices, and facilitate better diagnosis, earlier treatment and outcomes using machine learning algorithms and advanced modeling techniques.

Previously, as a product director, Ms. Hayes led the design and development of innovative analytics and tools designed to enhance marketing and sales effectiveness using healthcare encounter insights.  Previously, Ms. Hayes served as Vice President, Marketing of ArcLight reporting to the CEO. In this role she was responsible for planning and directing marketing of products and services including portfolio strategy, product definition, product marketing and communications strategy.   Ms. Hayes joined Arclight from Oncology Therapeutics Network (OTN) where she was Director of Information Services and E-Commerce.  She was instrumental in developing and marketing oncology treatment information products, tools and services to the pharmaceutical industry.  She also developed customer facing web services for OTN’s award winning website.

In addition, Ms. Hayes has over 15 years of pharmaceutical industry experience. After progressing through a number of sales and sales management roles, her last role at Bristol Myers was leading a multi-departmental team to develop models and processes to enhance customer segmentation, sales forecasting and the measurement marketing effectiveness.   Ms. Hayes holds a BS degree in biology/psychobiology from the University of California, Irvine.



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