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April 29, 2020 0

Point of care has always been a critical stage for reaching consumers and patients in their healthcare journey – and now, that has amplified since the emergence of COVID-19. As Mark Boidman, Head of Media & Tech Services at PJ Solomon told Karen Newmark, Executive Director of the Point of Care Communication Council (PoC3) in a recent interview, “there is no better place than the POC setting because it’s an authoritative setting, it’s a trustworthy setting, and it’s a setting where consumers are going to look for information and trust it and listen to it.”

When addressing media buys and inventory at large, Boidman acknowledged that some advertisers have paused, postponed, or cancelled their inventory purchases. But he expressed “the hope is that this is a short-term pause and that things will come back quickly once we come around to the other side of this virus.” He also predicts, when patients resume more normal doctor visits, that point of care will see an increase in traffic as people “realize that health is everything.”

PoC3 issued a message earlier this month to its members and our community at large, recommending four key “important considerations” to DTC marketers: “1. Know that this public health crisis is temporary. … 2. Look at the specifics for your brand and business to guide you in decision making. … 3. ROI and efficiency matter. … 4. Consider appropriate strategic evolutions or shifts within your POC plan.” The association group reminds us that each situation is “unique and will change over time through the course of the pandemic.” Being nimble and accommodating will help best serve patients, healthcare providers, and our industry.

POC3 will also be releasing a COVID-19 study as it relates to the point of care space in the coming weeks. This survey of executives from top POC marketing companies will reveal how such businesses are adapting in a post-COVID-19 world as well as what they are doing to support the healthcare and pharma community during this crisis.

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March 6, 2020 0

After careful consideration of the health, safety, and enjoyment of our attendees, we have decided to postpone this year’s DTC National Conference until August 20-21. Rather than hold an event that, despite our best efforts, would not be up to par from an attendance or engagement standpoint, we felt it best to postpone the event to a time when COVID-19 is less likely to make an impact on people’s travel plans and enjoyment of the event.

We apologize for the inconvenience. Last year’s DTC National had record attendance and our registrations to this point this year are vastly exceeding it, even with the bad news about the virus on the top of everyone’s mind. The conference will be full of outstanding content and networking opportunities at an even better time of year to be in Boston, as it remains the leading conference on pharmaceutical marketing for now 20 years.

Please update your calendar with the new DTC National dates. An updated agenda will be posted ASAP as we reschedule speakers.

If you have any questions about the status of our event please contact our COO Scott Ehrlich at scott@dtcperspectives.com. It’s important for us to bring to you the quality of events we have brought you for the last 19 years and we are quite confident that we will be able to do so in August.

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February 28, 2020 0

As out of pocket healthcare costs grow, consumers and patients are sometimes faced with the challenge of being able to afford and take their medication as prescribed. Within the past two years, dermatologist Dhaval Bhanusali, MD, FAAD had a situation where he had prescribed an anti-fungal cream to a patient. In a follow-up, he discovered that a treatment that should have cost her less than $8 ended up costing $1,200.

“I have drugs that I used to prescribe to patients that were $4. And now they’re $800 to $2,000. The same drug. It’s getting unsustainable,” he told Business Insider. (In 2019, several lawsuits were filed against multiple generic pharmaceutical manufacturers for alleged price-fixing.) As the Business Insider article noted, “Though [doctors] write prescriptions, most don’t know what drugs will cost their patient. That is, unless they hear back about issues.” Connecting with other dermatologists who were experiencing similar situations with their patients, Dr. Bhanusali ultimately founded Skin Medicinals to help combat this issue.

The medical entrepreneur had previously launched a platform to compare prices between different local pharmacies as well as an EMR platform for Dermatologists and even helped launch Amazon’s first private skincare brand. Skin Medicinals, an online platform that utilizes compounding pharmacies to specially mix medications for patients, emerged as a result of that work. Dr. Bhanusali is also an instructor in the Mount Sinai Health System and works in private practice in NYC.

While not entirely welcomed by some in the pharmaceutical industry, Dr. Bhanusali told DTC Perspectives that “overall, people understand the mission and respect what we are trying to do.” He added, “We are coming directly from the end users who WANT to reduce prices, and this platform is showing it is possible.” Since having launched Skin Medicinals in August 2018, the network has nearly 3,000 healthcare providers and dermatologists registered, as well as 73,000 patients. (A doctor must be registered with the platform before their patient can create an online account and begin ordering their medication for home delivery.) “This has demonstrated a true unifying of the field and become a mission for patient care nationally,” he noted.

Awareness and growth about this enterprise has been “organic” thus far. Dr. Bhanusali informed DTC Perspectives, that while there may be the possibility to do more direct marketing in the future, so far “this has been a grassroots effort from physicians to educate patients (and ourselves) about the rising drug costs.”

“We handle everything from Rosacea to pigment conditions, warts to chemotherapeutics. We also regularly provide options for inflammatory conditions like eczema, psoriasis, and more. [We] want to start with dermatology and hopefully inspire physicians in other fields to create similar [help for patients],” concluded Dr. Bhanusali in our interview. “While physician-led innovation tends to be rare, this is one of the first times that such a large number has come together so fast, showing the absolute need for innovation in the space. As prices continue to rise, it will be interesting to see if Skin Medicinals becomes a viable alternative to traditional pharma, one in which the physicians take control to better the access for patients.”

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February 28, 2020 0

Earlier this month, Ogilvy Health kicked off their #EverydayMatters campaign, setting in motion a long-term commitment to “make an impact on cancer”. The endeavor began with a public relations and communications teammate suggesting the agency do something to support World Cancer Day as so many people across the globe are affected by cancer – whether it be patients themselves or maybe you know someone suffering from the disease.

Speaking with DTC Perspectives, Amy Graham and Sherry Novembre shared that this is currently a year-long project about which they are highly passionate, with each month highlighting a different type or types of cancer. Novembre, SVP, Management Supervisor at Ogilvy Health, shared that “the spirit of what we are doing is … small, regular gains that add up.” March’s effort sees the agency’s Young Professionals Network leading a colored band-aid drive for children to benefit the Rutgers Cancer Institute of NJ’s Pediatric Wing. An additional focus in March will highlight colorectal cancer: an educational poster created to generate awareness among Ogilvy Health employees is now being shared publicly to help bring awareness to the masses, allowing other companies to access and distribute the poster share with and educate their staff.

Graham, client engagement officer at Ogilvy Health, detailed that another way they are trying to educate is through psychosocial aspects: why a patient may choose to be treated or not, or the challenges of navigating information during what many find to be overwhelming or could be a crisis-time, for example. By better understanding how decisions are made for treatments and during a treatment cycle, they are able to reshape education and support to better help those affected through a difficult time.

The #EverydayMatters campaign will be constantly evolving to ensure they are providing much needed education or support appropriately. Future elements will include walks/runs and other distribution materials. Novembre also shared that the team is in talks to partner with advocacy groups, partially via Ogilvy Health’s oncology business, “on activities to help amplify their voices through our channels.” Thinking in the long-term, this has the potential to take things beyond one year or beyond just the US, said Graham. The team is also exploring ways they may partner with their global offices to further efforts. The ultimate goal is to push the conversation further and create a strong call to action in a “lifelong endeavor,” Graham remarked.

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January 27, 2020 0

DTC Perspectives, the leading forum for direct-to-consumer (DTC) advertising thought leaders names its 19th Annual list of the “Top 25 DTC Marketers of the Year.”

This year’s class will be honored during a ceremony dinner on the evening of October 20th sponsored by PatientPoint, at the 2020 DTC National taking place in virtually. It includes representatives from more than 15 different manufacturing companies, with each marketer championing both the interests of the patient and brand.

“PatientPoint and I congratulate the 2020 Top 25 DTC Marketers of the Year. These industry leaders have positioned their brand as true partners to patients throughout the care journey with innovative solutions that enrich the entire healthcare experience. We look forward to honoring their impressive achievements at the DTC National Conference and partnering with them on continued success,” says Linda Ruschau, Chief Client Officer of PatientPoint.

The Top 25 DTC Marketers of the Year for 2020 are…

  • Jay Appel, Executive Director, Worldwide Engagement and Channel Planning, Bristol-Myers Squibb
  • Carrie Chaffee, Media Strategy Lead / DUPIXENT, Sanofi Genzyme
  • John Colucci, Assistant Director, Urology, Astellas Pharma US
  • Laurie DeMille, Marketing Director, Respiratory, GSK US Pharmaceuticals
  • Karen Femino, Consumer Lead, US Brands, Upjohn, A Pfizer Division
  • Renee Giangrasso, Senior Associate Director, IPF Marketing, Boehringer Ingelheim
  • Martha Harper, Director, Consumer Marketing, Eliquis, Pfizer
  • Jenn Harrington, Director, GLP-1 Patient Marketing, Novo Nordisk
  • Lyndi M. Hirsch, formerly Senior Director, Head of Consumer Marketing, Dermira (currently Chief Marketing Officer, AdhereTech)
  • W. Akil Hunte, formerly Senior Brand Manager, INGREZZA, Neurocrine Biosciences (currently Director, Patient Empowerment, Retrophin)
  • Michele Kemp, Senior Director, Patient Marketing, Harmony Biosciences
  • Ali Kresge, Director, US Oncology Consumer Marketing, Merck & Co.
  • Nicholas Lucente, Associate Director, Marketing, BRILINTA, AstraZeneca
  • Stephanie Maresh, Director, Migraine Consumer Marketing, Eli Lilly and Company
  • Kathleen McGinley, Otezla Consumer Marketing, Associate Director, Amgen
  • Nicole Merlo, Director, Patient Marketing, Insmed Incorporated
  • Bonnie Perkins, Lead, Patient Engagement and Marketing, US Commercial, Alexion Pharmaceuticals
  • Kusal Senanayake, Director – Lupus Nephritis Launch and Life Cycle Management, BENLYSTA, GSK Pharmaceuticals LLC
  • Sandy Sexton, Senior Director, Consumer Marketing, DUPIXENT ®, Regeneron
  • Denise Vosseller, formerly Associate Director, Consumer Marketing, Sage Therapeutics (currently Associate Director, Consumer Marketing, Biogen)
  • Josie Waters, Sr. Director Consumer Marketing, Ironwood Pharmaceuticals
  • Kristie Whitehouse, Consumer Brand Lead, Neurodevelopment, Takeda
  • Molly H. Wilson, MBA, Senior Director, Sleep Marketing, Jazz Pharmaceuticals
  • Chrystie Yodice, Director, Customer Activation, Cosentyx Marketing, Novartis Pharmaceuticals Corporation
  • Peter Zenobi, Deputy Director, Consumer Marketing, Sanofi Pasteur

“These elite pharmaceutical marketing professionals are this year’s top contributors to the advancement of patient outcomes via direct-to-consumer pharmaceutical education and marketing,” adds DTC Perspectives Chairman and CEO Robert Ehrlich. “We would like to recognize the faces behind prominent DTC campaigns, because their hard work and dedication to fostering the industry is often not recognized. The awardees were selected from many worthy candidates.”

Click here to register for the DTC National Conference or contact the DTC Perspectives office at 770-302-6273.

Celebrate with the Industry’s Best

Congratulate the Top 25 DTC Marketers in-person and in our publications! DTC Perspectives offers reserved tables with seating for 10 at the Top 25/Hall of Fame and Advertising Awards ceremonies as well as congrats ads opportunities in our DTC Perspectives Magazine/DTC National Conference Guide, on our website, and in Email announcements. Click here to view awards packages and congratulate a Top Marketer/DTC Hall of Fame inductee today.

Print congrats ad deadline: Friday, March 20, 2020

Purchase Tables & Congrats Ads

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December 10, 2019 0

It was announced last week that the American Oncology Network, LLC (AON) has chosen PatientPoint to “educate, inform, and improve communication among oncology patients, care partners and providers” for its growing network of community oncology practices. AON, founded in 2018, is an “alliance of physicians and seasoned healthcare leaders partnering to ensure the long-term success of community oncology.” It is led by the leadership team responsible for the success of Florida Cancer Specialists & Research Institute, the nation’s largest independent community oncology practice. The group is quickly growing as it currently represents 58 physicians and 20 nurse practitioners and physician assistants across ten states.

“PatientPoint allows us to customize information at so many different touchpoints to ensure patients, caregivers and providers alike are receiving the specific and appropriate information they need to know to feel truly informed,” said American Oncology Network Chief Marketing & Sales Officer Shelly Glenn. “We are confident that PatientPoint solutions will help AON practices foster that same personalized, engaged and informed experience that is the hallmark of community oncology.”

Patient programs include digital waiting room screens with custom, engaging content; interactive exam room touchscreens with videos and 3D learning tools for more than 20 cancer types; the ability to easily share the information via text and email. These tools will also allow AON to “highlight key practice initiatives, quality scores, and keep providers and staff up to date.”

“PatientPoint is proud to offer cutting-edge digital engagement solutions to AON to help their practices educate and inform patients in the waiting room, exam room and beyond the four walls of the office to help ensure better outcomes,” said PatientPoint Chief Provider Officer and President, Hospital Chris Martini. “We look forward to partnering with AON to make a positive impact on patients, care partners and providers at these key touchpoints and beyond for many years to come.”

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November 19, 2019 0

HCB Health opened their third office recently, in Parsippany, NJ. This will allow the independent, full-service healthcare agency to focus on serving large-scale pharma clients in the tri-state region. The office currently has 10 team members, and is expected to grow to 25 in the next year. According to the news release, they are “actively recruiting to fill positions in the NJ office in account services, creative, project management and digital.”

“We created this office to service existing local accounts and engage new clients in the tri-state region. Even in our virtual world, it’s essential to be close to your clients,” stated HCB Health CEO Kerry Hilton in the announcement. HCB Health President Nancy Beesley added: “We’re strategically located in the middle of the pharma belt – where talent, agencies and especially pharma and biotech companies converge.”

The NJ office joins their Austin and Chicago based locations. The agency utilizes technology to ensure “seamless collaboration and integration” across all of its team members as well as maintain it’s quality and commitment to clients, regardless of location. The New Jersey team members are (listed according to hire date, earliest to most recent):

  • Lee Randolph, SVP Group Account Supervisor
  • Nick D’ Amore, Medical Editor
  • Mark Davis, SVP Multichannel Delivery
  • John Augenstein, Group Account Supervisor
  • Dale Fordsman, Senior Project Manager
  • Allison Musante, Senior Copywriter
  • Matthew Musick, Account Supervisor
  • Lysa Opfer, Art Supervisor
  • Alexandra Langdon, Assistant Account Executive
  • Thomas Cianci, Project Manager

A special ribbon-cutting ceremony was held on Nov. 4th for the newest office. From left to right: (front row) President Nancy Beesley, Francesco Lucarelli, Matthew Musick, Kelsi Brown, Lee Randolph, Alexandra Langdon, John Augenstein; (back row), Travis Waggoner, Lysa Opfer, Allison Musante, Brooks Bagwell, Dale Fordsman and Mark Davis.

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October 31, 2019 0

The official Verification and Validation Guidance was released in mid-October for the Point of Care Communication Council (Poc3). The Guidance will “serve as a unified set of industry standards that will define best practices, engender trust among those who transact at the point of care, and provide a clear and standardized mechanism enabling media buyers to determine which POC media vendors are certified and adhering to the auditing requirements set by PoC3,” as per the news release.

“The PoC3 Verification and Validation Guidance is pivotal to the POC industry at large,” said PoC3 Co-Chair Larry Newman (also Chief Operating Officer of Health Media Network) in the release. “As the channel continues to grow and advance at an accelerated rate, having a unified set of checks and balances will help buyers understand POC opportunities and have confidence in program implementations and results.”

Input and insights were collected from PoC3 member companies, pharmaceutical companies, advertising agencies, and other stakeholders, as well as “public feedback collected over the summer during an open comment period” to help shape the Guidance. In addition, PoC3 will certify those in compliance with a PoC3 Certification Seal. According to the Guidance, Completed on an annual basis, the Seal “represents compliance with all areas within this document labeled as ‘requirements’ and marked with an asterisk in the Table of Contents … [and] a company’s Network Audit success at the 92.5% audit success criteria as part of the Overall Auditing Requirements within this guidance, as well as an aggregate of Campaign Audit success at the same 92.5% audit success criteria.”

“Ensuring that all industry stakeholders had the opportunity to contribute and provide input was critically important in developing this guidance. Our hope is that all POC media companies will strive to become PoC3 Certified. It’s a high bar requiring substantial investment in external independent auditing, improved operational processes and IT reporting systems. This collective effort continues to elevate the industry, and we’ve been seeing ongoing momentum and energy as a result,” added PoC3 Co-Chair Mike Collette (Founder and CEO of PatientPoint).

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October 31, 2019 0

More than 200 influencers attended Chronicon, a first of its kind day-long event co-produced by Healthline Media and Nitika Chopra, a healthcare advocate living with psoriasis. Held this past Tuesday in Union Park East in NYC, Chronicon served as an “open forum to address the needs of those living with chronic conditions and their support communities,” stated the news release. Healthline readers, Healthline’s and Chopra’s community members, as well as the general public were invited to hear sessions throughout the day – which ranged from personal stories to advice and recommendations on self-care, advocating for yourself, and coping with the emotions of a chronic condition. The agenda included a number of informative and engaging panels, a keynote interview with TV host/style icon Stacy London (conducted by Chopra), musical performances, and fun networking events.

Through her own struggles with psoriasis and psoriatic arthritis since she was 10 years old, Chopra was inspired to create Chronicon to help sufferers seeking support and community. “People with chronic conditions – regardless of their condition, ethnic background, or gender – often feel isolated and without any community,” Chopra said. “Through Chronicon, we’re showing them that they are not alone. We’re changing lives by spreading the power of self-care, creating communities, and engendering support for people with chronic conditions.”

“The most important aspect of Chronicon has been to hear from those on the front lines of the vibrant communities of those living with chronic health conditions,” said Healthline Media Senior Vice President of Marketing Tracy Rosecrans. “The next phase is to bring these deeper understandings and learnings to healthcare marketers and pharmaceutical executives to help improve support resources, treatment and health outcomes.”

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October 31, 2019 0

Ethan Lindenberger made headlines this past year when, at the age of 18, he went against his parents’ wishes and chose to get vaccinations. According to the news release, “Ethan grew up being told that vaccines cause autism, brain damage, and do not benefit the health and safety of society despite the fact such opinions have been debunked numerous times by the scientific community.” Through his own research, he learned about the benefits of vaccines and was able to debunk myths and misinformation. The now 19-year old has become an activist know for his “opposition to vaccine misinformation efforts” and has thus joined Unity Consortium to be featured as a member of their Voice of AYA (Adolescents and Young Adults) campaign.

Unity’s Voices of AYA encourages young adults and teens to get and stay up-to-date with recommended vaccinations and helps them identify misinformation online. Outcome Health has partnered up with the non-profit organization to produce video spots featuring Ethan and Dr. Laura Offutt, an expert source and teen health advocate. Outcome Health has worked with Unity since 2018, but this is their first collaboration on a joint video campaign (video spots can be seen here and here). As part of the initiative, the videos will run on Outcome Health’s doctor office screens nationwide and Unity’s advocacy network, be shared through social media, and Ethan will post a number of blogs over the coming months.

According to the news announcement: “With new outbreaks in diseases, such as the measles epidemics that have hit multiple states in the US, it’s important to spread the word about the importance of vaccinations. A Unity survey conducted by Harris poll found that 4 in 10 parents and nearly 6 in 10 teens believe teens should only see a doctor for an illness, which likely reduces opportunities for physicians to discuss preventive health measures, such as vaccination. Similarly, the survey showed that 1 in 4 parents and teens believe that vaccines are for babies and not as important for teens.”

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